Who We Are

About The Quality Care Agency

Who We Are

At Quality Care Agency (QCA), we are committed to providing exceptional Residential care service throughout Maryland. With over a decade of experience, we have been dedicated to delivering high-quality, compassionate care to individuals in need.

Since 2012, our team of Certified Nursing Assistants (CNAs) and Geriatric Nursing Assistants (GNAs) has specialized in private duty care, ensuring clients receive personalized attention in the comfort of their homes or care facilities. In response to the growing demand for professional home health services, we became a licensed Residential Service Agency (RSA) in Maryland, further expanding our ability to serve individuals and families with excellence.

Our reputation is built on trust, reliability, and a genuine commitment to care. From 2016 to 2020, we had the privilege of providing care for Maryland’s oldest living resident until her passing in a retirement home. Today, we continue to serve numerous clients, with strong references attesting to the quality of our service

Our Services

Our Services

We provide comprehensive care in all counties of Maryland, offering assistance in:

Private Residences – Personalized home care tailored to individual needs

Retirement Homes & Assisted Living Facilities – Enhancing quality of life in residential settings

Rehabilitation Centers & Hospitals – Providing additional support during recovery

Long-Term & Short-Term Care Needs – Flexible services designed for your unique situation

Personal and Companion Care - Medication management and reminders, bathing, oral and hair grooming assistance, hospice care, am and pm routines, meal preparations and feedings, dressing, client safety, assistance with personal hygiene, mobility assistance, checking vital signs, light house-keeping, laundry, caring for pets, providing companionship through conversations and games, Prescription pick up, Grocery shopping, Walking and wheelchair assistance, Doctors appointments and running errands and many more!

Our Mission

Mission Statement

At Quality Care Agency (QCA), our mission is to provide compassionate, high-quality, and personalized Residential service agency that enhances the well-being, dignity, and independence of our clients. We are committed to delivering exceptional care with professionalism, integrity, and respect—whether at home, in a retirement community, or within a healthcare facility.

Through our dedicated team of certified professionals, we strive to improve the quality of life for those we serve, ensuring comfort, safety, and peace of mind for both our clients and their families. At QCA, "Our Business is Caring," and we take that commitment to heart in everything we do.

Future Goals

Future Goals

Quality Care Agency (QCA) is dedicated to expanding our reach to serve more individuals across Maryland and beyond, ensuring that high-quality Residential Service Agency care is accessible to those in need. We aim to enhance our caregivers’ training and development, equipping them with advanced skills and knowledge to provide the best possible care. Embracing innovation, we plan to integrate cutting-edge technologies and best practices to improve patient outcomes and operational efficiency. Building strong community partnerships with healthcare providers, rehabilitation centers, and senior living communities will allow us to offer seamless, coordinated care. Additionally, we are committed to developing specialized care programs tailored to individuals with chronic conditions, memory disorders, and post-surgical recovery needs. Through these initiatives, QCA strives to elevate the standard of care while making a meaningful impact on the lives of those we serve.

Payment Options

We accept multiple payment options to include: private pay, long-term insurance, and other insurance plans.